Tailor Your User Experience with Online Ordering

^{TOM is the fast, efficient and cost-effective solution to centralise orders in the wholesale food industry. This advanced software allows businesses to customise and streamline their customers' experience to save time, money and increase margins.}

How Suppliers Can Customise Their Client’s Experience 

At TOMsoft, we understand that the more user-friendly the online ordering process, the more venues will want to buy. Therefore, we have placed a strong focus on ensuring customer pantry lists are simple to view and easy to amend, creating an amazing user experience.

With TOM, wholesale food suppliers can upload pantry lists with a couple of clicks to suit their customer, or even have an adaptive list based on the customer’s purchase history.  

To further enhance the user experience, TOM also allows wholesalers to:

• easily amend products to allow for seasonality and market conditions
• link images to their product catalogue
• showcase specials

So, How Do These Features Save Time, Money and Increase Margins?

By removing the need to manually process phone requests, emails, faxes and texts, your staff will be free to invest their attention into nurturing other aspects of the business - saving valuable time.

Manual processing also increases the risk of human error which can lead to incorrect orders. When this happens, time is wasted on re-processing orders. Additionally, re-deliveries are a costly expense to wholesalers; however, with TOM they can be easily avoided.

TOM allows venues to place orders themselves online or in-app. This gives venues the opportunity to double-check orders themselves, ensuring it is correct first-go. Furthermore, with such an easy pantry to navigate, the need for time-consuming customer service and assistance calls is eliminated.

Are you ready to streamline your online ordering system? Contact the friendly team at TOMsoft today!

Email contact@tomsoft.com.au 

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